Policy
Returns &
Exchanges.
We want you to love every product you receive. If something isn't right, we make it easy to return or exchange — no hassle, no stress.
01
30-day return window
Changed your mind? You have 30 days from the date of delivery to request a return or exchange. Products must be unused and in original packaging.
02
Easy process
Simply send us a WhatsApp message with your order details and the reason for your return. We'll guide you through every step — no confusing forms.
03
Quick refunds
Once we receive and inspect your return, refunds are processed within 2–3 business days. Exchanges ship as soon as the item is confirmed returned.
What can't be returned
- Opened or used beauty products (for hygiene reasons)
- Items purchased on final sale
- Products damaged due to misuse or improper storage
Start a return
Ready to return or exchange? Contact us on WhatsApp and we'll take care of the rest.
Contact us on WhatsAppOr email us at our contact page